Each knife in our shop is expertly crafted in Japan by skilled bladesmiths.
To keep your knife in optimal condition, make sure to dry it completely and store it securely in a dry place.
No, Japanese knives are different from Western knives and are generally not suitable for dishwashers unless specifically stated. If a knife has a Japanese handle, assume it is not dishwasher safe, whereas a Western-style handle may be, provided it is not made from carbon steel.
No, it’s not recommended as it can chip the blade and can be dangerous.
Yes, carbon steel knives are highly prone to rusting, while stainless steel knives are less likely to rust, although they can still do so in humid conditions or a damp environment. It’s best to wipe them dry after use and store them in a dry place.
Over time, a knife will naturally become dull with regular use. The higher the durability of the steel, the less often the knife will need sharpening. We recommend using Japanese whetstones or diamond whetstones for a professional finish. Alternatively, a knife sharpener can be used, but never use a sharpening steel, as it’s designed for de-burring rather than sharpening.
Yes, we offer international shipping for customers outside the United Kingdom. However, age restrictions, regulations on knife type, blade length, and intended use must be observed. The buyer is responsible for ensuring compliance with import laws.
We generally deliver worldwide, except to certain countries under sanctions. Some destinations may also experience significantly longer delivery times due to global events. At times, certain items may be restricted due to rules and regulations. If we are unable to ship your order after processing it, we will issue a full refund.
Yes, we deliver to Jersey, Guernsey, the Isle of Man, Alderney, Sark, and Herm. However, due to varying customs regulations and procedures, delivery may take considerably longer.
For international shipping: We aim to deliver within 3-5 days, though delivery times may be extended due to global events.
For domestic shipping: We aim to deliver within 48 hours using Royal Mail 48 tracked services. (Channel Islands and Isle of Man may take additional time.)
Orders placed during the day will be processed on the next working day. For example, if you place an order on a Friday, it will be processed on Monday, with delivery taking 3-5 days from Monday for international shipments and 48 hours for domestic shipments.
Shipping fees will be automatically calculated at checkout. Depending on the location, the majority of EU countries are charged €12.75 per kg, with Ireland and France possibly costing less. For other countries and destinations, the fee is USD $16.30 per kg. Local shipping costs £6.27 per kg.
Free shipping is available for orders over £50 within the UK, €336 within the EU, and USD$350 for all other countries and destinations.
We do not store your credit card information. All transactions are processed by WooCommerce, our payment gateway, which holds a 39% market share of global e-commerce stores and is PCI-DSS compliant. We only retain your name, address, phone number, email and order number for order processing purposes.
Yes, there are age restrictions on the sale of kitchen knives in the UK/EU. While specific legal requirements may vary by country, the general rule is that knives can only be sold to individuals who are at least 18 years old.
If, for any reason, we are unable to verify your age during the process of receiving knives from us, you will be responsible for covering the return shipping costs.
We’re big fans of Japanese knives and welcome you to join the conversation or ask any questions, with no pressure to buy. We’re all about enjoying chats, not just about knives, but also Japan, traveling there, Japanese food, and culture. For a quick reply, feel free to message us on Instagram!
We are based in the United Kingdom (mainland) and ship from there.
