Shipping Methods & Costs
Shipping costs are calculated per order based on the destination. Fees are automatically applied at checkout.
Shipping Rates (Per Order):
- UK Shipping: £6.27 per order
- EU Shipping: £12.25 (~€14.64) per order
- International Shipping: £19.50 (~$25.15 USD) per order (rates may vary by destination)
Free Shipping Thresholds (Per Order):
Enjoy free shipping when your order total exceeds:
- £100 within the UK
- £200 (~€239) within the EU
- £280 (~$361 USD) for international orders
Taxes & Customs Duties
- For UK Customers: All prices displayed include VAT, and no additional taxes will be applied at checkout.
- For EU & International Customers: Prices shown do not include VAT or import duties. Additional taxes, duties, or customs fees may be charged upon arrival in your country. These charges vary based on local regulations and are the responsibility of the buyer.
Shipping rates are applied per order, regardless of weight. Delivery times may vary based on location and customs processing. Final shipping costs will be displayed at checkout.
Potential Shipping Issues
We strive to provide the best possible shipping experience, but certain factors may cause unexpected delays. These may include:
- Severe weather conditions
- Customs inspections & processing times
- Duty or tariffs payment
- Incorrect shipping addresses
- Global events affecting logistics
If you experience any issues with your shipment, please contact us, and we will do our best to assist you in resolving the problem.
Delivery Timelines
International Shipping
We aim to deliver within 6-7 days, but delivery times may vary due to global events and customs processing.
EU Shipping
We strive to deliver within 3-5 days.
UK Domestic Shipping
We offer Royal Mail 48 Tracked shipping, with an estimated delivery time of 48 hours. (Please note: Deliveries to the Channel Islands and Isle of Man may take additional time.)
Order Processing Time
Orders placed during the day will be processed the next working day. For example, if you place an order on Friday, it will be processed on Monday. Delivery estimates are calculated from the processing day:
- International orders: 6-7 days
- EU orders: 3-5 days
- Domestic orders: 48 hours
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will coordinate with the shipping carrier to file a claim and ensure a swift resolution.